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Thread: SalesLogix v6.2.x to 7.0 Upgrade bundle error

awaqxi
Posts: 13

SalesLogix v6.2.x to 7.0 Upgrade bundle error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Oct 10 6:36 AM

Hello!

I’m testing upgrade from 6.2 to 7.2 on test environment. Current ver. 6.2.5.1041.
Trying to install bundle "SalesLogix v6.2.x to 7.0 Upgrade.sxb." and getting error:
"Error while reading bundle: Class TBundleRefreshSyncClientCache not found
Aborting."

Does anybody know, how to fix it? Previously all bundles where applied correctly.

What I do exactly: open Administrator, go to Budles tab, select Install, select "SalesLogix v6.2.x to 7.0 Upgrade.sxb." and get noted error.

[Reply][Quote]

Adam Travers
Posts: 113

Re: SalesLogix v6.2.x to 7.0 Upgrade bundle error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Oct 10 8:05 AM

Hi,

You need to run the SalesLogix v7.0 Data Conversion 6.2 x first.

Also, why are you not upgrading to the latest version v7.5.3?

[Reply][Quote]

awaqxi
Posts: 13

Re: SalesLogix v6.2.x to 7.0 Upgrade bundle error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Oct 10 8:33 AM

Hi Adam, thanks for your answer!

I've installed "SLX 6.2 to 7.0 Conversion.sxb" bundle and still got that error. You meant this by saying "run the SalesLogix v7.0 Data Conversion 6.2 x" ?

We are going to upgrade to v7.5 and now are investigating how our customizations will work on new version (we've got lots of customizations).
But we don’t have 7.5 distib now, only 7.2, and decided to test 7.2 upgrade. I think it must work, but it doesn't.

[Reply][Quote]

Adam Travers
Posts: 113

Re: SalesLogix v6.2.x to 7.0 Upgrade bundle error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Oct 10 8:41 AM

Hi,

No, run the SalesLogix installation cd/dvd and you will have an option for 'Upgrade Existing Database' (Step 31 within the SalesLogix Upgrade Workplan)

I have just replicated your error by not running the SalesLogix v7.0 Data Conversion 6.2 x so Im confident that is your issue.

[Reply][Quote]

Phil Parkin
Posts: 819

Re: SalesLogix v6.2.x to 7.0 Upgrade bundle error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Oct 10 8:56 AM

As Adam suggests, you should stick to the upgrade work plan. I've learned the hard way that even the small things, if missed or skipped, can cause an upgrade to fail.

[Reply][Quote]

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