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Forum to discuss upgrading SalesLogix from version to version. View the code of conduct for posting guidelines.
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 Author  Thread: Exchange Link and SalesLogix version 6.2.6
kwinsd
Posts: 1
 
Exchange Link and SalesLogix version 6.2.6Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Mar 07 6:00 PM
fiogf49gjkf0d
We recently upgraded from SalesLogix 6.2.4 to SalesLogix 6.2.6 for the DST changes. Along the way, it was discovered that we were on an older version of Exchange Link and we started having strange problems after the upgrade of SalesLogix 6.2.6 (dates changing to 1899, etc.) We upgraded Exchange Link to the latest version and the problems we exeperienced immediately after the upgrade were resolved.

HOWEVER, there appears to be a new feature in the latest version of Exchange Link which causes activities in Outlook to be DELETED when activities are completed in SalesLogix. Does anyone know if this is indeed a feature or is this some kind of configuration option that we do not have set?

Who develops Exchange Link? SalesLogix Tech Support doesn't seem to know much about it.
[Reply][Quote]
Mike Spragg
Posts: 1226
Top 10 forum poster: 1226 posts
 
Re: Exchange Link and SalesLogix version 6.2.6Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 23 Mar 07 3:21 AM
fiogf49gjkf0d
Did you follow the upgrade instructions exactly ? Dependent on the version you were on - you must delete and re-create the mappings.
[Reply][Quote]
Bob (RJ)Ledger
Posts: 1103
Top 10 forum poster: 1103 posts
 
Re: Exchange Link and SalesLogix version 6.2.6Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 24 Mar 07 7:27 AM
fiogf49gjkf0d
Like Mike said.. you MUST folow the upgrade instructions exactly.

It's an "in-house" product (designed/developed by Sage SalesLogix)

There' s really not much to say about it since it's:
A - Not really "configurable" (all field maps are internally hard coded)
B - Not customizable (no vbscripting, etc.)
--
rjl
[Reply][Quote]
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