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Thread: importing users using csv is giving error

Khevna Mehta
Posts: 34

importing users using csv is giving error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 02 Dec 08 3:34 PM

Has anyone tried to import users using a csv in 7.2.2. As it generates an error.

As I have about 200 + users , is there any other method to enter new users in SalesLogix ??

[Reply][Quote]

Mike Spragg
Posts: 1226

Re: importing users using csv is giving error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Dec 08 3:15 AM

There are other (non supported ways) but this is the best way - what's the error you get ?

[Reply][Quote]

Khevna Mehta
Posts: 34

Re: importing users using csv is giving error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Dec 08 8:09 AM

Before it even reads the file, it gives a message box stating "Error processing records from the import. Do you want to view log for more information?".

the log information is "that I have no available licenses"

I am importing all concurrent users and have enough licenses....

[Reply][Quote]

Mike Spragg
Posts: 1226

Re: importing users using csv is giving error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Dec 08 8:19 AM

Hmm, do you have any other license types installed ?? Can you login normally (not as admin) as a workable users. It should automatically convert those users to retired anyway. What type did you make the user in the file ?

[Reply][Quote]

Khevna Mehta
Posts: 34

Re: importing users using csv is giving error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Dec 08 9:09 AM

i tried importing all concurrent users...since it did not work i deleted all records and tried to input 1 n/w user and still go the same error...

[Reply][Quote]

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