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 Author  Thread: Sales Logix Mobile v1.1
Tejal
Posts: 6
 
Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 16 May 12 6:19 AM
fiogf49gjkf0d

HI guys,... please help me...


HI i have configured saleslogix sdata 7.5.3 - sdata working fine. also install all hotfixes.. accroding to doccuments & then configured slx mobile v1.1


but after deploying it when m trying to logging in into url with saleslogix userid n password its giving error " problem occured on server"


i have check event log for the same


 


Log Name:      Application
Source:        Sage.SData.Service
Date:          05/16/2012 16:39:19
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Exception caught during the processing of a message
Verb: POST
Uri: http://localhost:4444/sdata/slx/system/-/$service/getCurrentUser?_includeContent=false&format=json&_t=1337166543857



Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <rovider Name="Sage.SData.Service" />
    <EventID Qualifiers="0">0</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-05-16T11:09:19.000000000Z" />
    <EventRecordID>8505771</EventRecordID>
    <Channel>Application</Channel>
        <Security />
  </System>
  <EventData>
    <Data>Exception caught during the processing of a message
Verb: POST
Uri: http://localhost:4444/sdata/slx/system/-/$service/getCurrentUser?_includeContent=false&amp;format=json&amp;_t=1337166543857


</Data>


 


please help me ASAP
  </EventData>
</Event>

[Reply][Quote]
Raul A. Chavez
Posts: 1300
Top 10 forum poster: 1300 posts
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 16 May 12 8:34 AM
fiogf49gjkf0d

Please correct me if I am wrong but:


 


Mobile 1.1 Requires 7.5.4  (See Installation Guide, under the Prerequisites section).


 


For 7.5.3 you have to use SLX Mobile 2011 R1  (you need Web Hotfixes 01, 02 and 03 for 7.5 SP3 installed). Again, you can find this within the Implementation guide for this version.

[Reply][Quote]
Tejal
Posts: 6
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 17 May 12 3:41 AM
fiogf49gjkf0d

yes u r right .. mobile 1.1 requires 7.5.4 but for 7.5.3 i have installed hotfixes 01,02,02 ...


my sdata is working fine... n m able to open mobile link http://serverip:3333/slxmobile


but when m trying to login with crm userid n password m getting error called " problem occure on server"


can i ask you one thing....


cant we user slx mobile v1.1 with slx 7.5.3 (including all hotfixes 1,2,3)????


 

[Reply][Quote]
Raul A. Chavez
Posts: 1300
Top 10 forum poster: 1300 posts
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 17 May 12 9:07 AM
fiogf49gjkf0d

I believe that you cannot do so.


I do recall having applied 1.1 by mistake once to a 7.5.3 installation and found out that some of the SDATA calls are quite different (specially around the login, which is why you are having such an issue).


 


If I was you, I either stick with R1 or Upgrade SLX and deploy 1.1

[Reply][Quote]
Tejal
Posts: 6
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 18 May 12 12:10 AM
fiogf49gjkf0d

Actually one of my client wants to install slx mobile v1.1 on 7.5.3 . now at this point of time they not having any plan to upgrade 7.5.3 to 7.5.4. thats why.... anyway...


i'll do one thing i'll install slx mobile v1.1 to default 7.5.3 database...


thnks for ur support.. i'll get back to you if i required any further help.

[Reply][Quote]
Tejal
Posts: 6
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 06 Jun 12 12:12 AM
fiogf49gjkf0d

Hye Hi.. Raul...


Thanks for your help.. I have installed Mobile Version R1 with SLX 7.5.3 . m able to login successfully but when i'm trying to open any picklist or dropdown getting error " Server error occured while requesting data". Please help me out in this.....


 


Thanks a  lot....

[Reply][Quote]
Raul A. Chavez
Posts: 1300
Top 10 forum poster: 1300 posts
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 08 Jun 12 9:58 PM
fiogf49gjkf0d

I would suggest that you use Chrome and Developers tools so you could test it out.


If you do so, you could then explore the network requests and obtain a more detail error.


 


 

[Reply][Quote]
RJ Samp
Posts: 973
Top 10 forum poster: 973 posts
 
Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 10 Jun 12 11:19 AM
fiogf49gjkf0d

Handler Mappings in IIS are probably wrong and need to be reset......


 


also what version of Browser are you using? Might affect what happens to picklists\dropdowns......FireFox 3.6ish is probably the only one you can use.....or Safari. Chrome automagic updates and FireFox 13 won't cut the mustard.

[Reply][Quote]
Tejal
Posts: 6
 

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Re: Sales Logix Mobile v1.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 12 Jun 12 3:58 AM
fiogf49gjkf0d

Hey Hi Guys,...


i have resolve the issue by reinstalling IIS . now Picklist & all working fine.


but in My SDATA portal m unable to open account details.


its giving me following error when m trying to open http://Localhost:4444/sdata/slx/dynamic/-/accountsummaries('A6UJ9A00009R')?format=html


<table border="0" cellspacing="0" cellpadding="0" width="730">
[Reply][Quote]
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