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Thread: What updates the SYSTEMINFO table?

Mark McPhee
Posts: 21

What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 28 Nov 06 6:29 PM

Hi all,

does anyone know whay a value in this table would keep changing? The PRIMARYSERVER field. I set it manually to a value and then sometime later something is changing it back to a NULL value.

I don't think its the SalesLogix Administration client as no one has been in that and the value has been changed.

Any thoughts would be appreciated.

[Reply][Quote]

Frank Chaffin
Posts: 475

Re: What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 28 Nov 06 6:51 PM

The provider and syncserver may go after this table.

If any saleslogix client component is touching the table it should write a workgroup log. You can attach a .BAT file to the syncserver that will make a copy of the wglogs before each synccycle. You can then use the transviewer to files.

[Reply][Quote]

Mark McPhee
Posts: 21

Re: What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 28 Nov 06 6:52 PM

Thanks Frank. Forgot to mention though, we don't run a syncserver.

[Reply][Quote]

Frank Chaffin
Posts: 475

Re: What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 28 Nov 06 7:52 PM

Well that excludes the SyncServer and simplefies things.

My first guess would be the Admin but you excluded that. So its the Provide or some client component.

Questions:
What version of SLX and what HotFixes are you running?
Do you have any custom EXEs that access SLX throught the provider?
Do you run the WebServer?

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 29 Nov 06 7:03 AM

Quote:

Originally posted by Mark McPhee

Hi all,

does anyone know whay a value in this table would keep changing? The PRIMARYSERVER field. I set it manually to a value and then sometime later something is changing it back to a NULL value.

I don't think its the SalesLogix Administration client as no one has been in that and the value has been changed.

Any thoughts would be appreciated.

If you are on 6.x than what is (probably) happening is that "someone" in your organization has "SalesLogix Server" (Connection Manager) on their pc and is using it to make the "connection" to the db an NOT using DataLink (the "client" part in the SalesLogix Client Apps.

How do you find that person/system?... well.. if it's you then you have found him...

Otherwise it can be tough....

We do have a solid solution to prevent this. Id's prefer not to post it since I've not created any documentation on it and just don't have the time to do so. However, contact me and I'll give it to you. +1.508.809.9513
--
rjl

[Reply][Quote]

Mark McPhee
Posts: 21

Re: What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 30 Nov 06 12:23 AM

Thanks for the responses.

I have found the culprit! It was a 3rd party app developed by our previous reseller to update info into our accounting system. It was clearing the value for some reason to do with sync server logs.

Luckily we had purchased the code off them and I found it in there.

Thanks again but the mystery has been solved.

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: What updates the SYSTEMINFO table? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Dec 06 10:24 AM

Sometimes it's the simple things.. However, it's still a good idea to setup a "lockdown" trigger to make sure nothing touches that table/record (except for updates/service packs

--
rjl

[Reply][Quote]

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