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 Author  Thread: SLX vx. SAP CRM
Natalie Badolato
Posts: 17
 
SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 12 Apr 06 12:02 PM

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My company has moved over to SAP for our worldwide erp system. We have been using SLX for the past 4 years and my salesteam is very happy with it. I am working closely with the Executive VP of Worldwide Sales to compare SLX with SAP CRM. Among other things, it has been suggested that we keep SLX and map data over from SAP or vice versa. If anybody has any information that I can use in my comparison research, it would be greatly appreciated. Thank you in advance.
[Reply][Quote]
Kannan Srinivasan
Posts: 49
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 18 Apr 06 2:33 AM

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Natalie

I would like to know from your post if you are seeking information on what sort of integration touch points u want from SAP to SalesLogix.

Or is it that you seek information on SalesLogix comparison with SAP

Regards
Kannan
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Natalie Badolato
Posts: 17
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 18 Apr 06 10:38 AM
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Hi Kannan

I'm looking for information on the comparison. So far, I've heard that the blueprint process is tedious and costly, support is lacking... I'm looking for the good and the bad. We've spent 4 years and a good amount of money customizing SLX and we are extremely happy with it's current performance. We basically need to be conviced that switching to SAP is the way to go or not. I would like to speak to people that use SAP and SLX together or to somebody that switched to SAP and are either happy or not about the switch. Any help would be great.
[Reply][Quote]
Kannan Srinivasan
Posts: 49
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 21 Apr 06 1:43 AM
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Natalie being a sage employee I cannot comment on whether SAP is a better alternative , however if you have incurred lots of monies in customizing SalesLogix then the right way to go is to reap the benefits of these customizations which if working well then ideally look at using it to the potential.

If you are looking at moving to another product then obviously there are other challenges (Adoption,Ease of Use,Data Migration,Data Integration, Roadmap for heavy customizations once again in the new product) since no standard vanilla product will fit the requirements of a Vertical Industry in which your organization will be a part of.

Plus the fact that SalesLogix is constantly comming up with lots of new features which i think would surely help you in achieving higher usage of the application and fit your organization's crm strategy. Just to understand the complexity would you be able to let me know if this implementation is a client/server or web implementation and if customizations are heavy what percentage have you customized, is there integration to any legacy system.

Keep all of these criterias in mind when you would be switching to a new product altogether and the costs associated to it.

Regards
Kannan
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Marc Johnson
Posts: 252
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 21 Aug 06 2:17 PM
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This is good advice. I've just been given a copy of SAP Business One to evaluate since our company just partnered with SAP. I'm being asked to evaluate it against SLX. I've been customizing our SLX implementation greatly since the release of 6.0. We also came off a very custom (and cumbersom) product. The data conversion alone cost us well over $10K. Our current president is looking at how we can get SAP for free. We can do the same with Microsoft CRM 3.0 (another partner) I was able to deturmine within one day (including installtion time) that it wasn't up to par with SLX. I highly suspect we'll end up in the same situation with SAP.

I can see the point for looking at these "free" options. The annual support and maintainance is over $10K now and only gets higher with the more users we add. We've considered dropping the support part, but with a new version coming out we don't want to risk that.

Marc
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John Gundrum
Posts: 632
Top 10 forum poster: 632 posts
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Aug 06 7:31 AM
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I am no expert on SAP, but my understanding is it is a higher level product than SLX. And to me that means it is made for LARGE companies. And when I say LARGE companies I am also implying LARGE companies with a LARGE budget and LARGE cash reserve. The other point of 'my' understanding of SAP is that is it very costly. Not only from an implementation standpoint but from a month to month standpoint. How costly, I cannot be sure or exact, but 'my' impressions are in a year the costs easily exceed $1M for product acquisition to consultation fees. The latter being the larger constant cost.

Maybe I am wrong... but I've never had any other impression and if an SAP expert wants to try to direct me otherwise I'd like to hear.

John G.
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alan mathias
Posts: 12
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 06 Sep 07 3:07 AM
Hi

This thread is very interesting. We have been using slx (6.2.4) for four years and are now looking to integrate it into Oracle. The integration toll thats been recommended is Orbis Task Center. Can any one give me the benefit fo their experience in terms of

a) integration "touch points" between SLX and Oracle (or any ERP solution for that matter).
b) experience of using Taskcenter in an ERP integration environment.

Thanks
[Reply][Quote]
Bob (RJ)Ledger
Posts: 1103
Top 10 forum poster: 1103 posts
 
Re: SLX vx. SAP CRMYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 07 Sep 07 8:10 PM
To integrate w/SAP you use BAPI.. a quick google will get you there and lots of info.

TaskCentre could do the job just fine. Connect to multiple data sources.. transform data.. run scheduled/demand/triggered.. bi-directional.

--
rjl
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