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Thread: OOTB Reports do not run correctly.

Sokha S.
Posts: 19

OOTB Reports do not run correctly. Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 09 Nov 07 3:56 PM

I have upgraded a database from 6.2.3 to 7.2 and notice that the Account Detail report along with others do not return data. I have tried updating them myself by opening them in Crystal 11 and setting the new database location. This will work when running in Crystal, but once I save, check in, and release. It still behaves the same in Saleslogix 7.2.

Something I notice is that the OOTB Account Detail report had the account table pointing to the dbo.ACCOUNT table instead of the sysdba.ACCOUNT table. I have corrected this but it still does not carry through to Saleslogix.

Any Ideas? I am just trying to get the OOTB reports to work.

[Reply][Quote]

Sokha S.
Posts: 19

Re: OOTB Reports do not run correctly. Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 Nov 07 4:13 PM

Nevermind, I found the problem. It looks like duplicate tables owned by the dbo user will cause the reports to query off the dbo table. This will return no records.

[Reply][Quote]

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