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 Author  Thread: Report doesn't open in Saleslogix but opens in Crystal Reports
Derek
Posts: 115
 
Report doesn't open in Saleslogix but opens in Crystal ReportsYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 02 Mar 11 5:03 AM
fiogf49gjkf0d

Hello,


I really need help with the following problem.


I have completed a new crystal report and added it into the Saleslogix Reports in the Saleslogix Architect. Before I released the report I carried out a test and I get the following error = Unknown Database Connector Error.


I can open the report using the Crystal Reports program.


I will most grateful for any help on this serious problem I am having with this report.


Thanks

[Reply][Quote]
RJ Samp
Posts: 973
Top 10 forum poster: 973 posts
 
Re: Report doesn't open in Saleslogix but opens in Crystal ReportsYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Mar 11 11:09 AM
fiogf49gjkf0d

There's a setting in Crystal under DATABASE to refresh the connection when it's opened.....if you have stored a connection to a specific database in Crystal SLX blows up on this at runtime.....I know it's in the SLX Architect Manual.....


 


what version of SLX (some versions had REAL Problems with this issue.....I'm thinking 6.1\6.2....)

[Reply][Quote]
Derek
Posts: 115
 
Re: Report doesn't open in Saleslogix but opens in Crystal ReportsYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 09 Mar 11 9:07 AM
fiogf49gjkf0d

Hello RJ.


Thanks for your reply. After investigating this matter further I have found from Saleslogix, if you are using a Stored Procedure to base your report on, the report will not open from Saleslogix. Therefore I had to make changes to make use of a View for the report and then from Saleslogix it worked

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